Refund policy

Refund & Return Policy

At Kiddio, we care about your satisfaction. If you are not fully happy with your purchase, we are here to help  Refunds

No Reason Returns

  • You can request a return within 14 days of receiving your order.
  • Items must be unused, unwashed, and in original packaging with tags attached.
  • Sale items or discounted products may not be eligible for return (unless defective).

Refunds

  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
  • If approved, your refund will be processed within 5–10 working days.
  • Refunds will be issued through the original payment method or store credit, depending on availability.

Exchanges

  • We only replace items if they are defective, damaged, or the wrong product was delivered.
  • To request an exchange, contact us within 3 days of delivery.

Non-Returnable Items

  • Used or washed clothing
  • Items without original tags/packaging
  • Clearance or final sale items

How to Request a Return

Please contact us at:
📧 Email: KIDDIOFASHION@GMAIL.COM
📱 WhatsApp: 0300-1628140