Refund policy
Refund & Return Policy
At Kiddio, we care about your satisfaction. If you are not fully happy with your purchase, we are here to help Refunds
No Reason Returns
- You can request a return within 14 days of receiving your order.
- Items must be unused, unwashed, and in original packaging with tags attached.
- Sale items or discounted products may not be eligible for return (unless defective).
Refunds
- Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- If approved, your refund will be processed within 5–10 working days.
- Refunds will be issued through the original payment method or store credit, depending on availability.
Exchanges
- We only replace items if they are defective, damaged, or the wrong product was delivered.
- To request an exchange, contact us within 3 days of delivery.
Non-Returnable Items
- Used or washed clothing
- Items without original tags/packaging
- Clearance or final sale items
How to Request a Return
Please contact us at:
📧 Email: KIDDIOFASHION@GMAIL.COM
📱 WhatsApp: 0300-1628140